Política de Reembolso

Welcome to Accesoriesviaje, a brand of NOTFA LTD, your premier destination for travel accessories. We value your satisfaction and strive to ensure that each product meets your expectations. This Returns Policy describes the process and conditions under which returns and refunds are handled, ensuring a transparent and fair experience for our customers.

Registered Company Information:

Travel accessories is a registered trademark of NOTFA LTD.
Registered in England and Wales No: 14449944
Address: 7 Coronation Road, Dephna House, LAUNCHESE, London, United Kingdom, NW10 7PQ
Email: support@accesoriosviaje.es

Return Policy:

You have the right to a period of 14 days from the date of receipt to request the return of any item purchased on our website, accesoriesviaje.es. To be eligible for a return, the item must be unused, in the same condition that you received it, and must also be in the original packaging with the original tag attached.

How to Start a Return:

To initiate a return, please follow these steps:

  1. Email Request : Send an email to support@accesoriosviaje.es within the 14-day period, indicating your order number and the item(s) you wish to return.
  2. Confirmation : Expect a confirmation email from our customer service team with instructions on how to proceed with the return.
  3. Shipping : After receiving our confirmation, please ship the item back to us following the instructions provided. Please note that the cost of return shipping may be the customer’s responsibility, depending on the reason for the return.
  4. Inspection : Upon receiving the returned item, our team will inspect it to ensure that it meets the return conditions.
  5. Refund Processing : If the return is approved, your refund will be processed and a credit will automatically be applied to your original payment method within a certain number of days.

Conditions:

  • Items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error cannot be returned.
  • Return requests made beyond the 14 day period will not be accepted.
  • Certain types of items may be exempt from being returned for hygiene or other reasons; such items will be clearly marked as non-returnable on the product page.

Contact us:

For more information about our refund policy or if you need assistance, please contact us at support@accesoriosviaje.es . Our dedicated team is here to ensure your shopping experience is smooth and satisfying.

Thank you for choosing Accesoriesviaje for your travel accessory needs.